Exchange & Returns Policy
Strictly no return, exchange or cancellation, with exception to the followings.
Faulty or damaged Item
If the items were delivered in fautly or damaged condition, kindly email a photo of the faulty or damaged items within 3 days of receipt for verification and refund proceedings.
In cases where incorrect items were delivered, please email a photo of the incorrect items within 3 days of receipt for verification. Once verified, the incorrect items shall be returned - the return shipping fee incurred will be reimbursed. Returns are only accepted if the items are unworn and with the original packaging intact. The correct items shall be shipped within 3 business days upon receipt of the returned items with no additional charges. In the event that the correct item is no longer in stock, a refund will be made.
Bounce Back Parcels
In the event of bounce back parcel, customers will have to bear the full cost of re-delivery. Any claims for bounce back parcels after 15 days will not be entertained.